PRIVACY POLICY
IRAAYA WORLD / SHE-NOVA
This Privacy Policy explains how IRAAYA WORLD / SHE-NOVA, operated by SHENOVA ENTERPRISE NETWORK PRIVATE LIMITED, collects, uses, stores, shares and protects personal information of users, members, visitors, prospects, circle participants and other persons who access or interact with our website, mobile application, events, meetings, forms, groups or services.
By using our platform or submitting your information, you consent to the collection and use of your information in accordance with this Privacy Policy.
1. Information We Collect
We may collect the following information:
a. name, mobile number, email address, address and business/professional details;
b. membership, payment, GST and billing details;
c. profile photograph, company name, designation, business category and introduction details;
d. referrals, meeting participation, attendance, communication and activity logs;
e. information submitted through forms, applications, enquiries, WhatsApp, email or events;
f. device information, IP address, browser details, cookies, app usage data and analytics; and
g. any other information voluntarily provided by the user.
2. Purpose of Use
We may use personal information for:
a. registration, onboarding and membership management;
b. organising meetings, events, training, circles and networking activities;
c. communication, updates, reminders and notifications;
d. member directory, referral system and community engagement;
e. payment processing, invoices and compliance;
f. platform improvement, analytics, security and user support;
g. marketing of IRAAYA World services, events and offerings; and
h. legal, regulatory, contractual and dispute-related purposes.
3. Consent
By submitting information to IRAAYA World, you confirm that the information is accurate and that you consent to its use for the purposes stated in this Policy. You may withdraw consent by writing to us; however, withdrawal may affect your ability to access certain services, membership benefits or platform features.
4. Sharing of Information
We may share information with:
a. authorised IRAAYA World team members, Circle Directors, consultants and representatives;
b. technology, hosting, payment, analytics, communication and service providers;
c. event partners, trainers or vendors where required for IRAAYA World activities;
d. legal, regulatory, tax or government authorities where required; and
e. any person or entity where disclosure is necessary to protect IRAAYA World’s rights, users or platform.
We do not sell personal data to third parties.
5. Member Directory and Community Visibility
Certain member information such as name, business category, company name, contact details, profile and professional details may be visible to other members or participants for networking, referral and community purposes.
Users shall not misuse, copy, commercially exploit, spam, harass or unauthorisedly share any member information obtained through IRAAYA World.
6. Cookies and Analytics
Our website/app may use cookies, pixels, analytics tools and similar technologies to improve user experience, understand usage, secure the platform and provide better services. Users may manage cookies through browser settings, but some features may not function properly if cookies are disabled.
7. Data Security
IRAAYA World shall adopt reasonable technical and organisational safeguards to protect personal information from unauthorised access, misuse, loss, disclosure or alteration. However, no digital platform can guarantee absolute security, and users are advised to use the platform responsibly.
8. Data Retention
We may retain personal information for as long as necessary for membership, business, legal, accounting, regulatory, dispute resolution, security and legitimate operational purposes. Upon request, we may delete or anonymise information, subject to legal and operational requirements.
9. User Rights
Subject to applicable law, users may request access, correction, update, withdrawal of consent or deletion of their personal information by contacting IRAAYA World. Such requests shall be processed in accordance with applicable law and platform requirements.
10. Children’s Data
IRAAYA World’s platform is intended for adults and business/professional users. We do not knowingly collect personal information from children without valid consent of a parent or lawful guardian where required.
11. Third-Party Platforms
IRAAYA World may use third-party platforms such as payment gateways, app stores, hosting providers, email tools, WhatsApp, social media or analytics services. Such third parties may have their own privacy practices, and IRAAYA World shall not be responsible for their independent policies.
12. Data Breach
In case of any actual or suspected data breach affecting personal information, IRAAYA World shall take reasonable steps to investigate, mitigate and report the same as may be required under applicable law.
13. Changes to Policy
IRAAYA World may update this Privacy Policy from time to time. The updated Policy shall be posted on the website/app or communicated through any reasonable mode. Continued use of the platform shall constitute acceptance of the updated Policy.
14. Grievance / Contact Details
For privacy-related queries, correction, withdrawal of consent or grievance, please contact:
Name / Designation: Tulsi Raithatha - Director
Email: connect@iraayaworld.com
Address: 704/B, Simplex Khushangan, 82 Vijaykar Wadi, S.V. Road, Malad West, Mumbai – 400064.
Response Time: Within reasonable time as per applicable law.